We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to ensure that you are up to date with the latest changes, we advise you to visit this page frequently.
CC is committed to providing quality services to you, and this policy outlines our ongoing obligations to you regarding how we manage your Personal Information.
IMPORTANT: BY USING THE WEBSITE AND/OR OFFERINGS AVAILABLE ON IT, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
Personal Information is information or an opinion that identifies an individual.
We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting the information and how we plan to use it.
When you visit the website, we may collect the following data:
your IP address
your contact information and email address
data profile regarding your online behaviour on our website
time of visit, pages visited, and time spent on each page of the website.
referring site details (such as the URL a user came through to arrive at this site
type of web browser
type of operating system (OS)
network location and IP address
clicks on links leading to external websites
forms filled out
clicks on videos
interactions with site-specific widgets
name and contact data, other data provided by the user via the online form
age of the visitor, gender and interests
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customise our website according to your online behaviour and personal preferences.
CC is committed to securing your data and keeping it confidential. CC has done, and it is doing all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 5 years.
The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing your internet browser settings.
Yes. We may obtain personal information about your online activities over time. On the Site, we use third-party online analytics services, such as Google Analytics. The service providers that administer these analytics services use automated technologies to collect data (such as email addresses, IP addresses, cookies and other device identifiers) to evaluate, for example, the use of the website and to diagnose technical issues.
We use the Google Analytics service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) to analyse our website visitors. Google Analytics tracks users website behaviour, using the Google Analytics Cookie. This data includes user behaviours like pages visited and visit durations. All data in Google Analytics is aggregated and anonymised. Meaning, although IP addresses are tracked to determine user locations, no personal data can be attributed to one individual session, and these locations aren’t ever exact, the most accurate these will ever get is tracking users to the nearest city. We have Google Analytics Demographic and Interest Reporting enabled, and this gives us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behaviour to give you a better experience whilst visiting our sites. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. User and Event data retention policy: we don’t automatically expire any user or event data; this is so that we can use all historic data to better improve the website user experience.
Cookies as Indicators of User Interactions
The way Google uses information from sites
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services for you.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, CC is the processor of Customer/Client Data and the controller of Other Information.
Right to be informed
To know the identity of the data controller and the purpose for obtaining your personal information. Controller shall take all appropriate measures to provide the data subject with all information regardless of whether the data is collected from the data subject or not, in a concise, transparent and intelligible, and easily accessible form, using clear and plain language
Right of access
To get a copy of your personal information. The GDPR grants the data subject with the right to obtain confirmation from the controller as to whether his/her personal data is being processed, to access the data. In addition, the data subject is entitled to information relating to the following: the retention period (if known or if unknown the criteria used to determine this period).
Right of rectification or erasure (‘the right to be forgotten’)
To have your personal information corrected or deleted if inaccurate. The data subject’s right to request from the controller rectification or deletion of personal data, to restrict the processing or to object to the processing, the right to lodge a complaint with a supervisory authority, the source of the data.
Right to block, restrict certain uses
To prevent your personal information being used for certain purposes. The data subject can restrict the processing of his or her personal data in certain situations, if the accuracy of the data is contested, the processing is unlawful, the controller no longer requires the personal data for the purposes of processing, but the data is still required to establish, exercise or defend a claim or there is a pending erasure request and the data controller is verifying it.
Right to object to the processing
To stop some specific uses of your personal information. Data subjects continue to enjoy the right to object at any time to the processing of their personal data on particular grounds (in particular, relating to his or her particular situation) and for direct marketing purposes including profiling.
Right to portability
The GDPR introduces the new right to data portability which essentially requires the controller to provide the data to the data subject in a structured, commonly used and machine-readable format to be freely transferred to another controller without any restrictions from the initial controller. In addition, where it is technically feasible to do so, the initial controller may be requested by the data subject to transfer the personal data directly to another controller. The right to data portability applies only when the data is processed by automated means and the processing is based on consent or to fulfil a contract.
Freedom from automated decision making, right not to be subject to automated individual-decision making and profiling
To have a human input in the making of important decisions relating to you. Data subjects have a right not to be subject to a decision based solely on automated processing (includes profiling) if these decisions produce legal effects or similarly significantly affects the data subject.
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only if they are subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is send us an informal notification via e-mail to firstname.lastname@example.org. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
By using this Website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.